Well, upon arrival we find there is no reservation for me, and this is because it was for Wisconsin Dells, and for the record I told the lady I spoke to that we wanted a smoking room (ONLY available at Black River) and she said 'Sure! No problem!' I called and booked a room, and myself and a couple friends came to Black River for the night. Now mind you, I have NEVER been to another Ho-Chunk Casino, so I just assumed (my mistake entirely) that it was for a free hotel stay at Black River, but it was not, it was for Wisconsin Dells apparently. I recieved a flyer in the mail from Ho-Chunk Gaming, saying 'Its been a long time since we've seen you' or along those lines. We came here from Eau Claire, not extremely far, but a bit of a drive nonetheless. I was so impressed by the remodel, the casino and hotel are amazing and gorgeous!! And I can't tell you how much I was NOT expecting things to go like they did. It started from the moment we walked in the door to check in at the hotel.
This trip however was so the complete opposite. Always had a pleasant experience, helpful staff, great food, and fun losing my money! Haha Have been going to this casino for years, 9 times out of 10 this is where me and my friends go.